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I was never given a windows XP cd

by FolkyRose1 / June 4, 2004 10:55 PM PDT

I bought my PC from a reputable company but I was never given a windows XP disc...I asked about this but I was told they dont give it to hewlett packard users...... what do I do if my pc crashes and I have no back up disc to reformat my pc???

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Re:I was never given a windows XP cd
by glenn30 / June 4, 2004 11:45 PM PDT

Good question! If no XP CD was furnished they should at least furnish a "restore disk". Not the best solution but something anyway... my opinion is all manufacturers should be required to furnish an Operating System CD. I would insist!

Best of luck,

Glenn

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Re:I was never given a windows XP cd (HP)
by R. Proffitt Forum moderator / June 4, 2004 11:56 PM PDT

The HPs I've encounter offer the owner to make a set of recover CDs. If you don't want to do this, then many of the models have an order for the set.

Let me extend this to be more blunt. ALL the HPs I encountered (some hundred now) offer a way to make the recovery set. Why people don't is not up for discussion.

In closing, you can make such another way... Here's just one -> http://www.easydesksoftware.com/recovery.htm#XP There are others.

Bob

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Re:I was never given a windows XP cd
by pain_viande / June 5, 2004 12:44 AM PDT

I am positive that you have a toll free number to phone
that company. Phone them, and tell them that, if they don't give you your windows cd; you will phone Microsoft Piracy, and report them about the company that refuse to give you your Windows CD. Don't forget, this is your License; and if you are oblige to give some info to Microsoft; and they ask you your Windows Number. And you don't have it; its a Federal offence base on Piracy. Don;t wait, go on the Microsoft site, and you will find the Piracy phone number.Here is the site adress link ;" http://www.microsoft.com/piracy/default.asp

Good luck..

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Re:Re:I was never given a windows XP cd
by Kees Bakker / June 5, 2004 9:30 PM PDT

Pain_viande,

Quite a lot of PC's come with an OEM licence. Which might imply: Windows XP installed, no manual, no CD, no MS helpdesk, but (of course) recovery facilities included.

There's nothing illegal about it. It's just cheaper then a full license. You get what you pay for, and no more.

The documentation that comes with a brand PC (like HP) tells what's included. No complaints are possible if you get that and no more. HP surely doesn't pirate Microsoft software. A reseller might open the box to steal the XP CD before they give the box to the customer, of course, but I sincerely doubt if that's the case here.


Kees

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Re:I was never given a windows XP cd
by Grif Thomas Forum moderator / June 5, 2004 3:20 AM PDT

FolkyRose,

As Bob Proffitt stated above, all HP's and Compaq's that I've seen have the ability to create Recovery CD's. They are created from a separate Recovery Partition,(usually the D drive) that will allow the user to restore from the hard drive if there are simple file corruption issues. If the hard drive has major problems, and the "Recovery Partition" doesn't work effectively, then Recovery CD's can be used to access the Recovery Console, or reinstall Windows XP and all of the programs that were installed at the factory.

Hope this helps.

Grif

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Re:Re:I was never given a windows XP cd
by Mary Kay / June 6, 2004 1:52 AM PDT

And it is so simple to do as it prompts you every step of the way. And the dealer should have told them to do this. Infact Best buy did one for me and .nervous nelly that I am, I made another. Hope I never have to use it but....

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