Question

I want to use my graphics card HDMI Not Motherboard!

I want to use my graphics card HDMI instead of my motherboard cause the motherboard only has 1 and my graphics card has 2 and I need 2 HDMI ports to use my second monitor. I've searched 4 hours, I've talked with different people/geek squad at BestBuy. They want me to pay for them to fix the HDMI but they're not broken for a fact. I've talked to a lot of people and no one seems to know how to do this. Please Help

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System Information
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https://support.hp.com/lt-en/document/c05389962 <--- look here

Operating System: Windows 10 Home 64-bit (10.0, Build 16299)
Language: English (Regional Setting: English)
System Manufacturer: HP
System Model: OMEN by HP Desktop PC 870-2XX
BIOS: F.12
Processor: Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
Memory: 8192MB RAM
Available OS Memory: 8128MB RAM
Page File: 5879MB used, 4168MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.16299.0015 64bit Unicode

Post was last edited on March 29, 2018 4:48 PM PDT

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Comments
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Clarification Request
But what is it?

I've setup many dual and more displays but even I am challenged here. Not a word about the PC, OS, card in question and more.

Usually it's just a trip to settings and extend my Windows desktop. In many causes now I find folk using Microsoft drivers which isn't good. So the long answer can't be had here. no details to work with.

So get your drivers from your card from the card maker then let's see you supply the product manual for this card so we can go over how to use it.

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Updated

i updated the post

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Clarification Request
But what is it?

Post was last edited on March 29, 2018 3:07 PM PDT

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Listen

I have a GTX 1060 ok. I got a good working pc but I WANT to use the extra hdmi's on my pc but they dont work because the mother boards hdmi is only in use and i need help enabling the graphics card hdmi

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Look.

I can't guess what you have until you tell me. I know folk get upset about that but I'm not a magician.

If the ports on the video card are dead I can only guess there is a basic install issue.

Who installed this card?
Did they connect the power to it?
Do you get video out of either HDMI port on the video card when the motherboard port is not used and you do a cold reboot?

I supplied the basic software steps but at this point it's starting to read as if the card is dead or not installed right.

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PS,

On many models you can not use the onboard video ports and the graphic card. I am not there to find out the exact model of your PC.

HP Desktop PC 870-2XX does not cut it. I found 20 variations and this means a lot of frustration for those that want support on a model that HP didn't document thoroughly.

I can not check out all 20 and run down all the possible glitches. I hope you understand this.

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Ok Ok Ok

THERE IS NOTHING WRONG WITH MY PC ok........ I just want my hdmi to be switched over to my graphic card hdmi I DONT WANNA USE MY MOTHERBOARD HDMI ok? I want to enable the hdmi on my graphic card, Just tell me how to do it on windows!

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Still no exact PC model.

And "SHOUTING" won't help you get answers.
Dafydd.

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how do i find?

where do i find my Excat Pc Model?!?!?

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Post a Speccy.
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PC SPECS
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That is not a Web Speccy report.

I'll use it anyway to see if I can find out more about your PC.

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Should be on the box the PC came in.

Receipts, the web page you hit at HP.com for updates and then Speccy if we want to reverse engineer what it is.

But here we are without the basics. I can't tell why you can't just power down, move the HDMI cables to the video card and do the usual Windows extend the desktop.

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UPDATED SPECS

I CANT GET THE BOX CAUSE IT GONE!? AND I SEARCHED UP MY PC BUT I CANT FIND IT ON GOOGLE OR HP.COM
opps sorry caps lock

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LEGIT SPECS NO JOKE NO PRANK
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No switching should be required.

I wrote above that on a normal setup we plug the HDMI displays into the video card and extend the Windows desktop (plenty of links how to as well as one given above.)

Your replies are not telling when where this doesn't work and carry on about nothing wrong about the PC.

To that I have to disagree or we would have been done by now. I did ask some questions but no answers.

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!

OMG MAYBE IF YOU TOLD ME WHERE TO FIND MY PC INFO I WOULD BE ABLE TO SEND IT BUT CURRENTLY YOUR NOT HELPING!

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You are not answering my questions as well.

I did note where you can find information but it's starting to look like you need a tech to come over and sort it out.

I supplied the HP link on dual monitors. I supplied the usual just power down and move the HDMI connections over and extending the desktop.

I agree this is not helping since some folk need it done for them. Sorry but I don't make many housecalls today. My bet it is either the simple issues I noted or there is something wrong with your PC which you are in denial about.

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Answer
Is this your PC?
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yes

yes

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Then it's time for support to visit you.

Or take it in. All that it should take is the DVI to HDMI cable and settings. At most a new driver beyond that.

Sorry it took this long to get here but it appears your PC is not fine after all.

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RIP

Ill take it in...

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One last check.

You have the necessary DVI to HDMI cable?
You know about enabling the Windows extended desktop?
You know where the video card drivers are? And how to install etc?

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