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General discussion

I tryed unistall NIS with faliure!. Help still needed!.

Nov 1, 2004 5:59AM PST

I did step by step everything but I couldn't uninstall from "ad/remove programs".
"INTERNAL ERROR 2753".
NM.exe.82434E30_423F_11D3_AF4B_00600811C705.
Help!

Discussion is locked

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Re: I tryed unistall NIS with faliure!. Help still needed!.
Nov 1, 2004 6:31AM PST

What did you do first? Have your tried doing a system restore? Do you have the installation disk? With the error messages you are getting, you may need to reinstall it to uninstall it properly.

I had NIS factory installed on a new computer I bought. I had a time getting it completely removed. I started by uninstalling it through add/remove programs. Then I did a search and deleted all folders with either Norton or Symantec. And I finally had to remove all entries for Symantec in the registry. It was only after I did that was I able to install NAV which I had purchased earlier.

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New post? Why?
Nov 1, 2004 6:31AM PST

Rather than clutter the board, just add your new information in your old post so we keep all the information together.

Bob

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Uninstalling NIS2005
Feb 18, 2005 3:53AM PST

I wish I could suggest something easy! I had the same problem, and I finally fixed it by performing my first system recovery. Now everything works much better, including NIS. I don't know why NIS is such a problem. I tried to reinstall because the live update feature was not working. Now it works fine. I hope you are using another firewall until you get it fixed.

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Removing NIS
Feb 19, 2005 12:40AM PST

This is apparently a common problem. Go to symantec.co site for instructions. Cut and pass the following link--hopefully it will get you to the right place. If not, you will have to go to symantec.com-->support and navigate your way. Good luck--this is a hard program to get rid of.
http://service1.symantec.com/SUPPORT/nav.nsf/d4578f66d8f00a0188256d4e006aaa94/dfac9bfeeb7918f288256e35005cd80d?OpenDocument&prod=Norton%20Internet%20Security&ver=2004%20for%20Windows%2098/Me/2000/XP&src=sg&pcode=nis&svy=&csm=no