HolidayBuyer's Guide

Spyware, Viruses, & Security forum

General discussion

I think I have a virus...

by KennyCat / January 27, 2008 3:31 AM PST

My computer was cleaned recently by "professionals", and for the last few days she as been spontaneously opening programs, and then closing them and shuting down whatever I am doing at the time. It is getting more frequent and I am unable to finish things. I have used all the spyware, malware and anti virus programs I have installed and the all say the same thing. No threats detected!! Please help...are there any suggestion on what sofeware I can use to find and get rid of my problem?

Discussion is locked
You are posting a reply to: I think I have a virus...
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: I think I have a virus...
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
It might help us if you give
by roddy32 / January 27, 2008 4:02 AM PST

some more info as to exactly what was removed by the "pros" and what programs you have scanned with so far. You also did not see the note that is in red right above the title box when you posted your message as to operating system, etc. The note is below.

Note: If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Collapse -
Sorry
by KennyCat / January 27, 2008 4:28 AM PST

I am running Windows XP home edition. My computer is a custom build about 7years old, so the processor is only 800mhz, and it has 512megs of ram. I ran Spy Bot, Ad-Adware SE professional, CCleaner, Threatfire and AVG 7.5. The pros said they found nothing on my computer just that it needed more RAM, which they installed for me. But the problem is getting worst. This is the second time I am trying to reply to you because the program was shut down on me again.

Collapse -
Try one or more of these
by roddy32 / January 27, 2008 5:02 AM PST
In reply to: Sorry

online scanners. a-squared and ewido would probably have a better chance finding somthing in case it is a trojan. We have been getting a lot of reports of success with the NOD32 scanner. Different scanners find different things. there is also a possibilty that this is not malware related and maybe the "Pros" missed something.

nod32 online scanner
http://www.eset.com/onlinescan/

Panda Active scan - http://www.pandasoftware.com/products/activescan.htm

A-Squared Anti-Trojan -- http://www.windowsecurity.com/trojanscan/
BitDefender -- http://www.bitdefender.com/scan8/ie.html
Ewido Anti-spyware -- http://www.ewido.net/en/onlinescan/
F-Secure -- http://support.f-secure.com/enu/home/ols.shtml
House Call (Trend Micro Anti-Virus) -- http://housecall.trendmicro.com/housecall/start_corp.asp
Kaspersky -- http://usa.kaspersky.com/services/free-virus-scanner.php

Collapse -
Thanks
by KennyCat / January 27, 2008 5:45 AM PST

I will try this and let you know what happens, thanks again..:)

Collapse -
(NT) Good luck and you are welcome.
by roddy32 / January 27, 2008 6:18 AM PST
In reply to: Thanks
Collapse -
Still need help
by KennyCat / January 29, 2008 12:56 AM PST

I preformed all the scans and A-squared and Kaspersky were the best they found a Trogen virus each and deleted them but my computer is still opening and closing programs at will. I remember once someone on this site suggested I do an Hijack this on my mother in laws computer once. But I can't remember which site they recommended I go to or do you think this might be a bit drastic?

Collapse -
That would answer once and for all whether
by roddy32 / January 29, 2008 1:21 AM PST
In reply to: Still need help
Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

HOLIDAY GIFT GUIDE 2017

Cameras that make great holiday gifts

Let them start the new year with a step up in photo and video quality from a phone.