1. http://www.dell.com/us/p/xps-l702x/pd notes in home service. Have you called them?
2. A common lockup issue is that the owner has never heard about canned air on the vents. Tell us about your maintenance.
3. http://en.community.dell.com/support-forums/laptop/f/3518/t/19464697.aspx repeats the usual. So I won't repeat it here.
I am Julekpl, and I have a very bothersome problem. I have a dell xps L702x running windows 7, intel i5 processor @ 2.40GHz, 8GB RAM. This has been going on for about a month, and I have no idea how it started. My computer is constantly freezing and nothing after the freeze works, so I have to manually boot. I have re-installed windows 7 over 15 times this week, and I have used the format drive option when using my windows instal disk. It seems that whenever I use the internet, whether it is IE no add ons, or Google chrome, it freezes sometimes after 2 minutes, sometimes after 15. Also whenever I watch a downloaded movie for about 2 minutes it freezes as well. Sometimes when I am loading a page online, and I move the cursor it freezes as well. The only time it does not freeze is when I am using microsoft word, and other offline tasks (except any media player). It is not a virus nor any malware, and I am beginning to think it might be Kernel related, but I AM NOT AN EXPERT AND I AM NOT GOOD AT COMPUTERS. Safemode does not provide me sanctuary from the freezes as well. The only things I have installed on my computer are dell drivers, and All of the windows updates available for my computer. I do not have any drivers with the yellow exclamation marks in driver manager either.
Any thoughts? Please help!