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Resolved Question

I rec'd some videos in my e-mail box & I can't open them.

by Sep 12, 2011 6:01AM PDT

I have Windows XP I get a error saying there's no program associated to perform this action & create association in folder options. I have Realplayer. Also she put them on youtube & all I can get there is the sound, no picture. I tried regsvr32/i shimgvm.dull got nothing. can you help? dw

Discussion is locked

irishrock has chosen the best answer to their question. View answer
9 Posts
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Best Answer

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Videos in emails
by Forum moderator Sep 13, 2011 7:58AM PDT

I don't know what email software you are using, but most email software applications don't play videos.

That's why I 'save' my video attachments from any emails to my hard disk, then let Windows play them from there.

Does that work with you?

Mark

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Answer
Re: video's
by Forum moderator Sep 12, 2011 6:08AM PDT

We might be able to help if you tell the file extension of that video file. The file extension describes what file it is. For example: .mp3 is a music file, .doc a Word file, etc. There are multiple types of video file and not all programs can play all files.

Can you view other youtube files? Or none at all? If other youtube video's work correctly, something is wrong with that one. Ask the sender to put a correct copy on youtube.

Kees

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videos
by irishrock Sep 12, 2011 6:18AM PDT

all i could fine is "sent from my iphone"
i've never had any trouble with opening youtube before.
also i seem to be getting that not associaled error message alot, can you help with too?

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UTube is Flash . . .
by Coryphaeus Sep 12, 2011 7:25AM PDT

Try updating it.

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videos
by irishrock Sep 12, 2011 7:36AM PDT

I'm sorry but update what? youtube? How?

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Update flash.
by Kees_B Forum moderator Sep 12, 2011 5:02PM PDT
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confused?
by irishrock Sep 12, 2011 11:50PM PDT

I am so confused..I'm still trying to figure out what to update, now adobe has what? This is the newbie forum, right?

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Re: adobe
by Kees_B Forum moderator Sep 12, 2011 11:59PM PDT

Flash is a product from Adobe. To update flash go to www.adobe.com and in the download column click on "Adobe Flash Player".

This might correct your problem with Youtube. But it won't help playing the file you received in your mail. For that, the most easy way to find out is to ask the sender what program to use.

Kees

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Answer
I had a similiar thing happen.
by Sep 17, 2011 1:03PM PDT

Couldn't play video or I only got the audio. Turns out I had to update my Real Player. Open the RealPlayer and look for Check for updates or something.

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