Storage forum

General discussion

I/O Problem with Western Digital external hard drive

by poetik licence / June 24, 2006 11:07 AM PDT

System info
Windows XP is the operating system I am using the hard drive is a Western Digital External USB 2.0 80 gig. It was working fine. I defrag it Thursday worked all day and Friday came in on Saturday and got this Windows-Device TIme Out The specifiec I/O operation\device\harddisk\DR7 was not completed before the time-out period expired. The hard drive power up I can hear it crank up and run no strange noises. Windows does not see it I have no icon or anything. Any info would be nice Thank You.

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No USB support in that version of XP.
by R. Proffitt Forum moderator / June 24, 2006 11:49 AM PDT

"XP" that is without SP1 or SP2 doesn't have USB 2.0 support so that could be the issue (unless you had such and forgot to tell.) Other details would be nice such as if you tried system restore.


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system info
by poetik licence / June 25, 2006 4:28 AM PDT

It worked for several months so I assume it had support for USB 2.0 I didn't try system restore
because I didn't change anything to the computer but I'll try but I think it the external because my computer a dual boot system and it won't work on the windows 98 side either and I been using it for over four months with no problems. I hope that gives you anofe info thanks.

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Just asking.
by R. Proffitt Forum moderator / June 25, 2006 11:44 PM PDT
In reply to: system info

Why the lack of detail? Now you reveal Windows 98 but then we have the issue that Windows 98 and USB 2.0 was sporadic as well where I did find Windows 98SE did fine. While you claim it worked and therefore had USB 2.0 possibly working, given what you've supplied for details I don't see a stable system. The details matter.

Try this. If the drive is suspect, test it on some friends machine that is updated and has USB 2.0 support.


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