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i/o Device Error: On a External WD HDD Drive

by yesenia9380 / August 1, 2008 10:07 AM PDT

Hello i have a complicated question: My WD HDD External Hard Drive has pretty much malfunctioned. The Drive was working fine at great speed. Barely purchased about 2 weeks ago i basically stored several Avi and Wma files averaging on 600,000 KB each. Now when i try to open my Western Digital (My Book) drive...the logo no longer shows, and when i click on the drive on My takes about 10 minutes, till i get an irritating message telling me that there is an i/o error, drive not accessible. Now this is where it gets complicated: i tried the CHKDSK function on DOS (Where it just lets me know that it's a FAT32 Format and then DOS Abruptly shuts down while trying to process. Even while placing "G:" on DOS it gives me the same message "i/o error". The Drive shows on Device tried that...also tried cleaning the registry and still no help. if anyone knows anything about this situation either been through this or just knows how to solve it. PLEASE LET ME KNOW!!!!! i will greatly appreciate this

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Here's what I'm doing when I encounter these.
by R. Proffitt Forum moderator / August 1, 2008 11:29 PM PDT

Step 1. We put the hard disk into a new USB enclosure.
Step 2. If the file system is failing we'll try Zero Assumption Recovery and/or GETDATABACK.

Sorry but leaving those external drives formatted in FAT32 is begging for them to fail. Why did they do that?

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Step 2 Sounds Good but need more info
by yesenia9380 / August 2, 2008 4:15 AM PDT

Is the GETDATABACK a run option or from dos or a software? And is Zero Assumption wiping out data from the drive.
FAT32 is yes...very outdated, that I know of Windows 98 ran on FAT32 till XP pretty much yanked it off...and for a great purpose, unfortunately by default Western Digital still has their brains and systems into the stone age where their default drives are within FAT32, my mistake was never reformatting it to NTSC.
Right now what I am gonna try is another bootable OS I believe it's called Live CD...booting via USB or last resort which I hate to do open my external and hookin it up to a hard drive and booting it as a slave.

But defenitly your suggestions sound clever, I tried step one even via firewire even moving from Windows to Apple, with the same result. Step 2 sounds good but need more detail, thanks!!

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That's google for you.
by R. Proffitt Forum moderator / August 2, 2008 6:06 AM PDT

I must not duplicate what you'll find with ease on google. This is all volunteer efforts and I'm volunteering you to hit google on GETDATABACK.

NTSC is dead. Now it's HDTV, HDMI but here you may be thinking NTFS.

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