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I/O Device Error message! Help!

I just got a 80GB External Harddrive (Qmemory Hi-Speed Desktop Drive) and it isn't allowing me to transfer anything from the main hard drive the external one. i all get this message.

The resquest could not be preformed because of an I/O device error.

How am i able to transfer anything to the External drive?
everything i try gets the same results!
Any help would be awesome, Thx.


Microsoft Windows XP
Dell Inspiron 9400
1GB RAM, 60GB hard drive
Genuine Intel(R) CPU

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(NT) (NT) Have you activated and formatted the drive?

In reply to: I/O Device Error message! Help!

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(NT) (NT) How do you do that?

In reply to: (NT) Have you activated and formatted the drive?

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From Adminstrative Tools in Control Panel. . .

In reply to: (NT) How do you do that?

You need to do all this with the drive plugged in. Open the above and click Computer Management. On the left click Disk Management. Right click the new HD and choose activate and then partition and format. It's been a while since I've done it but it's there somewhere.

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Thanks for the assistance

In reply to: From Adminstrative Tools in Control Panel. . .

I really appreciate the help, its up and running now. Thx again.

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