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Question

I need your helps:(!!

Jul 19, 2019 9:49PM PDT

I built my custom pc gaming rig last thanksgiving. It’s been working completely fine for the last 8 months and then ran into a problem that make it unusable. The problem started to cause my pc restarting after 5-10-30 mins using it. The lightning and the fans still running normally while the pc restarting. I’m not a expert at IT but i guess it has something to do with the OS. Hence I already ran 2 diagnostic and all the hardware passed both the test. But the problem keeps happening. Sometimes it directs me to the recovery blue screen, sometimes it freezes at the booting screen. Sometimes it takes me 5 minutes to boot the system up. So I desperately need a solution for my rig Sad(((!!! Please help me asap!!!
My specs
Ryzen 7 2700x
Asus rog strix b350f
Kraken x62
Asus rog strix 1070ti
Cosair vegenance rgb 16gb 3000
WD blue 1tb
Samsung 860 1tb
PSU corsair cx series cx650 650W atx2V 80 plus bronze
Case nzxt h500i ATX

Discussion is locked

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Answer
Freeze
Jul 19, 2019 11:17PM PDT
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Speccy
Jul 19, 2019 11:20PM PDT
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Clean
Jul 20, 2019 12:19AM PDT

Get a can of compressed air and a small brush.
Clean all the heatsinks and fans.
Verify the cpu heatsink is installed proper.
Give the psu a few shots of air from both directions.
Leave the side panel off.
If there are any filters on that case make sure they are clean.

Boot up to the desktop and open your browser.
If the machine stays stable visit the mobo maker's site and grab the latest bios.

You did not answer my question about drivers.

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Drivers
Jul 20, 2019 12:29AM PDT

I have no idea what is that sorry Sad(( im not expert at these

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99C CPU?
Jul 20, 2019 12:31AM PDT

That's very hot.

1. Try what Bob_B notes. Get that under control. This sort of heat can and does lead to lockups and more.
2. https://www.asus.com/us/Motherboards/ROG-STRIX-B350-F-GAMING/HelpDesk_BIOS/ shows a much more current BIOS. When I setup these Ryzen systems, the BIOS is made current UNLESS the motherboard maker tells me to use a specific version.

3. I see nothing in the report that makes me suspect the OS. The CPU is 99C which is well above where we usually see them.

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Thank you man!
Jul 20, 2019 12:33AM PDT

I got it! Thank you man. I appreciate it alot. Have a good one mate