I'd find out how to go back to factory conditions. That's different for each maker and each version of Winodws. Usually it's one of 4 things:
1. Boot from a recovery partition
2. Boot from a recovery disc that came with the laptop
3. Boot from a recovery disc you made yourself
4. Boot from the Windows disc, later install the drivers from a 'drivers and utilities' disc.
Hello everybody! I've got a windows 7 home basic which worked fine until I downloaded different VPNs etc. my computer is infested with viruses and stupid software that won't uninstall I need your help what should I do make my computer brand newish should I get a wincleaner or any software. Should I format my laptop?