Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

I need some serious help

Apr 26, 2004 2:57PM PDT

I have an Athalon 64 Processor 3200+ with 1028 MB of RAM and a MX440 128 Mb Video Card. Last month, my computer would jsut freeze and I couldn't use control alt delete or anything and I would have to turn off my computer. This happend so many times that I had to start completely fresh again re-installing Windows XP and all the other basic stuff. For about a month everything was ok until last week when it started to happen again. I checked the error log under Help and Support and everytime the computer would freeze, it would say that MXRSMB or something close to that was the problem. It was saying that my computer was being forced to stop or was being elected to freeze. Everytime it froze a new of those error messeges would pop up. I re-installed windows again and within hours the same thing happend. Except this time the error was something like this: Monday, April 26, 2004 Cdrom The device, \Device\CdRom0, has a bad block. Every few hours the comp just freezes, escpecially if i am playing a game, listening to music or just leaving it on the desktop for 10 minutes. My computer just freezes and my dad and i have done everything possible: install updtaes, patches new drivers, etc, etc but nothing works anymore. The old error logs that said MXRSMB was freezing it are now gone so i cant show you those. My dad wont get any help right no because he thinks he can do it himslef even though he really cant. So in a nutshell, my computer just freezes without warning or error messege and when i do practilly anything. The error log said MXRSMB or something like that was the problem and now its the cd rom or something. To all you computer wizards out there, I need your help.

Discussion is locked

- Collapse -
Re:I need some serious help
Apr 26, 2004 5:20PM PDT

a few guesses: I would try to isolate a possible bad memory stick,

also make sure case is adequately cooled.

you did not mention the size of your power supply.

--fj

- Collapse -
Re:Re:I need some serious help
Apr 26, 2004 11:40PM PDT

Hi Jrroisman
I agree with Frank.I had a similar problem because of faulty memory sticks.You guys should run a POST check.Also overheated CPU can also be a cause.Check the CPU temp. Good luck

- Collapse -
Re:I need some serious help
Apr 26, 2004 10:32PM PDT
- Collapse -
Re:I need some serious help
Apr 27, 2004 12:06AM PDT

Open case and place household fan to blow in and allow it to cool better. If the problem goes away it's a "heat problem". Swap memory sticks around, use caution to prevent ESD damage, ground yourself. When re-installing XP make sure to re-install patches as well. As another poster mentioned the p/s unit may cause a problem as well but here it may minick anything of another problem as it becomes flaky. It makes good sense to have at least a 400W+ unit installed, but quality matters as well, cheap units tend to fail within a short period. Plus, you didn't mention what maker of the system was, provide all info.

good luck -----Willy

- Collapse -
Re:Re:I need some serious help
Apr 27, 2004 8:32AM PDT

The Computer is an Athlon 3200+ at 2 GHZ with 1024 MB RAM, i dont know the maker of the ram. It is made by Northgate and I bought from Sears. What other data should i provide? The chip set is a K8-800T.

- Collapse -
Re:Re:Re:I need some serious help
Apr 27, 2004 1:29PM PDT

Ok, that'll do...

Some "generic" systems may install enemic power supply or skip on the devices, so beware. Also, some vendors have been known to re-use returned componets, but I don't know in your case. Northgate as I know of them hasn't been a source of problem systems, but they aren't the biggest out there either. make darn sure the cpu fan(s) is working as well as any other fan in the system no matter where they are, so inspect them. Also, verify that the CMOS setting for "overtemp" control range is what the cpu vendor suggests. I thought you have a OS(XP) problem but feel that a heat related one is at fault. Again, flaky ram could also be it, it becomes very hard to pin-point a fault w/o swapping parts. If you have mulitple ram sticks, leave one out and leave the remaining ons in the proper slot order. If you recently installed a new device, it may have been too much to demand from a weak p/s unit and push it to the breaking point.

good luck -----Willy

- Collapse -
Plus this...
Apr 27, 2004 1:34PM PDT

In the CMOS/bios area see if you adjust or tweak the voltage setting abit(1 notch), like 3.3 to 3.4v. Play with it, one setting only at a time, save, reboot and test results. Aslo, the FSB setting can be dropped a notch to see if thing settle down. Again, play with *one* setting at a time. Note what the orginal setting were before changing. As a last result, you may try the "default" safe setting and see if that helps.

good luck -----Willy