And unless Gateway supplies restore media or you have or made it, your best bet is to backup before it needs a total recovery.
At 9 years are you on some unsupported OS?
Is there some security suite installed?
Why I ask is I find some security suites to interfere with WU.
The old computer is 9 years old. The problem is it runs fine, but when I run gateway recovery center it will not run. It restarts the computer and loads windows normally. Windows update is also not working. So if anyone can offer help it will be good. Thank you.