....go to a store for the SIM or got one from someone else (unused SIM at home or from a friend) ??
Did your carrier activate the SIM into their billing system?? If you didn't activate the SIM, it will not work. Which cellular carrier??
Meet the drop-resistant Moto Z2 Force
The Moto Z2 Force is really thin, with a fast processor and great battery life. It can survive drops without shattering.