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I need help with a problem with my Dell Studio 1737 laptop

by dlanor7 / April 21, 2011 6:45 AM PDT

I have a black screen on Dell Studio 1737 laptop.When I was connecting my VGA cable from my TV to my laptop (both were on big mistake) anyway there was a small spark from the cable connection to the VGA connection on the laptop, and my screen went black and all the media control lights went on and stayed on. (not normal behavior) I turned off the laptop with the on/off switch, waited a few minutes and turned the switch back on. The media control lights came on briefly just like they normally do,but then there was nothing no light on the on/off switch and a black screen. I am hoping that someone might have a guess as to which path from the VGA connection that the short may have taken. Thank You in advance for any ideas that might help. Ron

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Try a generic reset.
by R. Proffitt Forum moderator / April 21, 2011 6:49 AM PDT

This should not affect files and is worth a try.

Link -> 7726-19681_102-3138013.html?tag=posts;msg3138013

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Generic reset
by dlanor7 / April 22, 2011 8:29 AM PDT
In reply to: Try a generic reset.

Thank you for your input , I tried resetting the way it was explained in the link but I still have a black screen and I have also noticed I have no power to any of my usb plugs.I'm begining to dismantle the laptop,I have removed the center control cover,back cover, keyboard. Trying to see anything abnormal this is my first attempt, dismanteling a laptop. any input as to the direction the spark may have taken would be greatly appreciated. Ron

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Here's a nice dis-assembly link for #5
by R. Proffitt Forum moderator / April 22, 2011 8:41 AM PDT
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Hi again, I did some dissambly on dell 1737
by dlanor7 / May 13, 2011 9:52 AM PDT

It has been a couple of weeks, on the black screen problem. I removed the center control cover,keyboard, memory cards,top and bottom ,WLAN card,coincell battery,hard drive. and disconnected and reconnected WiFi Sniffer/power button board cable, touch pad cable connector, camera cable, media control buttons cable, display cable. I put everything back together, now when I push the power button, the dvd/cd drive and the all the USB connections power up for exactly 30 seconds and then turn off. and on the media control cover the mute,the turn down volume, turn up volume, all three stay lit. but nothing on the screen. still black. I am just wondering if the fact that it powers up for exacty 30 seconds every time might be a clue to something. some direction I should be looking into. At least taking things apart and putting them back gave me 30 seconds. Thanks in advance for any advice. Almost forgot a friend of mine pluged my hard drive into his computer through a USB connection, and tells me the hard drive works. Thanks Ron

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Try less parts.
by R. Proffitt Forum moderator / May 13, 2011 11:55 AM PDT

For example we don't need but one stick of ram, no HDD, no DVD, no wifi card and if it boots we suspect those things.
Bob

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