Hi Carol,
Have you tried an uninstaller software?
-Maceman-
this antispyware soft is on my computer and its not letting me open any of my programs its insisting that i buy their program in order to remove it please help me
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this antispyware soft is on my computer and its not letting me open any of my programs its insisting that i buy their program in order to remove it please help me
Discussion is locked
here;
http://www.bleepingcomputer.com/virus-removal/remove-antivirus-soft
Antivirus-soft and antispyware-soft are the same family of malware. See if that guidance helps you remove this.
Mark