Computer Help forum

Question

I need help figuring out a device

by 254078 / October 10, 2013 6:29 AM PDT

I'm trying to figure out what this device that keeps popping up whenever i connect to the internet. The only piece of identify information i have is this hpd220a.58ef55 does anybody know what this is?

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Clarification Request
u've been asked 3 times for make & model, yet still no answr
by wpgwpg / October 13, 2013 6:12 AM PDT

When you first posted, red text was flashed up in front of telling you to post make & model. You didn't do it. Then gwrach923 asked again. You still didn't do it. Then pgc3 asked again, and you STILL haven't done it. It's amazing to me how somebody can write but apparently can't read! Sad

All Answers

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Answer
Please...
by Dafydd Forum moderator / October 10, 2013 6:35 AM PDT

... let us know which make and os of your machine. A quick Google search found nothing.

Dafydd.

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Answer
HP D220
by pgc3 / October 10, 2013 6:45 AM PDT

HPD220 is a HP/Compaq microtower computer, is that what you have?

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More info
by 254078 / October 13, 2013 4:20 AM PDT
In reply to: HP D220

Hi pg3c

I don't have a compaq computer at all! When I first got my computer it wasn't there but then it popped up and has been there ever since. It's listed under my devices. Is there any way to get rid of it?

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go to Accessories
by James Denison / October 13, 2013 4:53 AM PDT
In reply to: More info

and find the System Information and open it. Remove what you don't want to expose and post the rest in forum to give idea of system.

You can also check your Event Viewer when this happens, find out more information on the process that comes up at that time.

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Re: get rid of device
by Kees_B Forum moderator / October 13, 2013 6:33 AM PDT
In reply to: More info

It is listed under your devices. In Device Manager your mean? In that case:
- under what category?
- please tell us all properties (right click>properties)
- what happens if you right click>disable or right click>uninstall it?

If on some other place, please explain where and tell all details you can find. Right click might be informative.

How long did it take to popup between when you first got the computer and when you got it the second time? One hour? Two years?


Kees

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