Windows 8 forum

Question

I need help!! Black Screen after loging on

hello everyone
i have a new problem. the other day my pc was working fine. but now i try to login to get into my pc. the little circle just goes round and round for like 5 mins that the screen turns black. the only thing on the screen is my curser.
if i boot of up with my iso file cd i will lose my 8.1 product key!! is there anything i need to do. its a dell

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All Answers

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Answer
Re: black screen

In reply to: I need help!! Black Screen after loging on

We won't recommend booting up with an iso file cd, as long as we don't know what iso it is. Not a Windows 8 one, that's sure, because Windows 8 doesn't fit on a cd but needs a dvd.

I'd have a look at the user manual or the dell site to find out how to come into the Windows 8 repair/refresh/reset options and how best to use them.

Kees

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ohhh

In reply to: Re: black screen

ok im going to look at the now and i did mean dvd i have the iso windows 8 on a cd

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All Windows 8 ISO's look to be gigabytes.

In reply to: ohhh

A CD looks to be 640 to 700 megabytes. If you tried to put the many gigabyte .ISO on it, well, you can see why that won't work.
Bob

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