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General discussion

I need comp. help!

Jul 23, 2012 11:07AM PDT

I'm having issues with my computer. It continuously reboots. I have windows xp. When I start the computer, it looks like it's starting up normally. Then, there's a black screen with blue blotches on it. Then the computer reboots & starts the process all over again. I've clicked F8 & gotten onto the screen with choices of going into safe mode, but, my up & down buttons and all the other buttons won't move so I can click "safe mode". Same with the mouse. There's nothing wrong with my keyboard or mouse. How can I get onto my main screen so I can fix my comp.? Is there a disk that fixes this stuff? I can't even get onto my main screen to debug it.

Discussion is locked

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You need to tell more.
Jul 23, 2012 12:19PM PDT

Make, model, the last time you used the canned air, and more.

No. There is no repair disk that fixes computers. If there was, you've find one at the grocery check out lane along with the candy.
Bob

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Unknown make & model
Jul 24, 2012 12:24AM PDT

It's a desktop pc, about 5-6yrs. old. It was built by someone who builds computers for a living. I don't see anything on the computer. other than-->AMD SEMPRON.

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Last Used
Jul 24, 2012 12:34AM PDT

I used the computer yesterday, I'm hooked up with charter. At the time this happened, I was looking for a different media player that plays mp4 files,or other files so that I can view my videos from my cell phone, & I ran acrossed something that said I would need to download a codec for windows media player. And for whatever reason, I rebooted the computer, & it's been messed up from that point on.

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That's a well known point of infection.
Jul 24, 2012 12:47AM PDT