Attention: The forums will be placed on read only mode this Saturday (Oct. 20, 2018)

During this outage (6:30 AM to 8 PM PDT) the forums will be placed on read only mode. We apologize for this inconvenience. Click here to read details

Computer Help forum

General discussion

I need an educated opinion, please

by kzolady / January 28, 2010 5:23 AM PST

Week before last I had one of those viruses that change your screen color and put warning boxes and constantly open up pop ups. I got rid of the this and am now having a number of problems. I have tried all of the latest versions of the trojan, virus, and malware removal software.

My system restore has only worked once in the 11 months that I have had the machine, now my computer will no longer go into safemode, to use that system restore.

I can no longer install or uninstall software from a disc, because from what the message says something is wrong with both my installer and my uninstaller.

About 10 to 15 minutes after I start my computer, I get the message:
"This system is shutting down in 60 seconds. Please save all work in progress.and log off. Any unsaved changes will be lost.
This shutdown was initiated by NT ATHORITY\SYSTEM

Time before shutdown (then a 60 second count down clock)

Windows must now restart because the DCOM Server Process Launcher service terminated unexpectedly"
A very nice person helped gave me the temporary solution to stopping the shutdown by entering "shutdown -a" in the run box.

Every time I open a new webpage by clicking on my shortcuts, I get an extra webpage a few seconds later. Most of the pages are for various surveys from a company called Sometimes the page is for some virus remover.

All of my search engines are no longer working properly. After I enter the search, they offer me all of the expected links, but after clicking the links I get redirected to the wrong site.

Sorry for the tirade.

I think I should reinstall my operating system. What can I safely backup, I haven't done backup for 2 months. I still have the backup discs from then. I can live without the stuff, but would rather have it. It is just emails from family, some DVD coverart that I did, some recipes, and my favorites list. Is there likely to be any sort of UGLY in my documents?

I haven't reinstalled the operating system in this machine yet, I usually only do that once a year. and am not exactly sure about this machine. My old computer had a disc that automatically reformatted and reinstalled the system to origial condition. I'm not sure if this disc reformats, before it reinstalls. Is there an easy safe way to tell which type of disc this is? Also, is there a difference in reformatting and reinstalling between ME and XP.

I don't really want to do this because I had everything just the way I wanted it, but it just isn't right. I would deeply appreciate any help you can offer.

Discussion is locked
You are posting a reply to: I need an educated opinion, please
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: I need an educated opinion, please
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
by jeff_windows_team / January 28, 2010 5:52 AM PST

Sounds like there are still plenty of infections in your system and it is time to start fresh.

Backing up: Let's start with email. What program do you use for this?

As for the other files, it is hard to tell because I don't know what file types they are, where you got them etc.

Note: If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem.

Collapse -
Thats kind of what I thought.
by kzolady / January 28, 2010 6:18 AM PST
In reply to: backup

My computer is a Dell Optiplex GX280. My operating system is XP SP3.
The emails are copied and pasted Word files. ditto with the recipes and the DVD coverart, and most of the pictures for coverart are JPEG files. The favorites are just a copy and paste of the favorite folder. Do Word documents even get viruses? Do you need any more info?

Collapse -
Re: Do Word documents even get viruses?
by ChuckT / January 28, 2010 6:49 AM PST

I think the first wide spread virus was in a Word document. It was called the "Concept" virus. It was made by someone who wanted to test the concept of making a Word macro to make a computer running Word to do something un-thought of by the user.

It was pretty tame, in the grand scheme of things. I seem to recall it just opened a whole slew of porno websites on an unsuspecting person's PC.

I remember one person freaking out, when they came to me, thinking they were about to lose their job because it looked like they were looking at porn sites. A whole lot of porn websites opened up on their comupter.

It was quite funny, at the time.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!