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I Need Advice

by Ty38 / December 3, 2007 1:47 PM PST

Ok, here's my problem for the past few days on my Toshiba Satellite M105 series laptop I've been getting the error message on shut down Spiral_TCP_WND_ CLASS saying the program is ending please wait I started getting this message Sunday I assumed I may have gotten a Trojan horse from downloading music from limewire. I also notice my AVG anti virus/spyware was running extremely slow so today I took it upon myself to install Zone Alarm to see if that would help well needless to say it has made things much worse. After, downloading this my laptop can't find my C drive or it kept saying I was behind a firewall or proxy after several hours of this I deleted ZA from my system hoping it would work it didn't eventually doing a total system recovery it's still saying it can't find my server. I don't know what to do know any advice on how to fix this problem???? Going Bananas over here!

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You have AOL?
by strickjh2005 / December 3, 2007 2:15 PM PST
In reply to: I Need Advice

AOL conflicts with everything. If you have it this is your issue.

Remove AOL entirely and you should be good to go.

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I need advice
by Ty38 / December 3, 2007 10:38 PM PST
In reply to: You have AOL?

I did have AOL however; I deleted it and still nothing.

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Good luck with that
by juclark50 / December 4, 2007 1:35 AM PST
In reply to: I Need Advice

The only REAL way to delete AOL is to format.

All jokes aside, sounds like spyware to me.. You have something that you need to get rid of. downlaod AVG and see what it finds. Personally, I don't play around with that crap, endlessly hunting for a potential something and not knowing if the scanner you are using found it all. I would do a format and reinstall, in the end it's quicker for me, but don't get knees deep if you don't know your way around that stuff real well. Try AVG first. If you do decide to take that route, make an image after you get everything set back up. Get a copy of Acronis True image. You can pick it up for around $40. Then next time this happens, you can backup your files to disk and lay down the image of a fresh install in about 10 minutes. With that quick of a recovery, would you ever hunt for spyware again when you know that you can have a fresh install in 10 minutes?

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I too would give up.
by strickjh2005 / December 4, 2007 3:22 PM PST
In reply to: Good luck with that

I would back up everything from the laptop via patch cable to my PC and format.

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At This Time...
by juclark50 / December 5, 2007 12:38 AM PST
In reply to: I Need Advice

I am honestly concerned for the safety of your identity, fix it now, fix it quick.

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Advice
by Ty38 / December 5, 2007 6:41 AM PST
In reply to: At This Time...

Since, I couldn't figure out what's wrong with it this morning I put it in the shop to be looked at and hopefully repaired. Thanx for everyone's suggestions.

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Try using msconfig to disable ...
by Edward ODaniel / December 5, 2007 8:04 AM PST
In reply to: I Need Advice

aolload.exe

If you want to try before disabling aolload.exe before shutting down open your taskmanager and locate aolload.exe then end the process. Now shut down and you shouldn't see the message.

The actual cause is likely some of the crapware AOL has bundled with their toolbars and "security" garbage.

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