I have got their muvo tx fm for years & I didn't have any problem with it.. anyway what's the problem with your player? Maybe the problem lies in the unit you have? why not try asking them to fix it for you?
Many of my friends have gotten creative mp3 players, and all but one of them have had some sort of problem with theirs warranting a return. The other one hasn't touched his in at least a year anyway. I bought the new zen in may, and while it wasn't a bad player, hardware-wise it was terrible. When I first got it, the firmware was frozen, for which I had to download a special program to recover the player. Afterwards it constantly bricked on me, requiring me to push a reset button inside a hole smaller than a thumbtack. It finally bricked one last time, and when I tried to hit the reset button, no avail. I looked online, but there were so many problems with the zen, I had trouble locating my exact problem. I tried every possible solution I found, but nothing. I didn't buy an ipod because I thought the zen would be much more user-friendly. Wrong apparently.

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