I'm going mad with installshield.........

....how can I get a new one????


I am having an impossible time installing the driver for a tablet.
I bought it some 10 months ago but have not been able to find time to
install it until now (work commitments). As a plug-and-play device it works fine as a
mouse.
When I attempt to install the driver I get a message saying:
\"uninstaller setup failed to initialize. You may not be able to
uninstall this product\".
It then attempts to install to the relevent files, and even reaches
100%. However I then get a message stating there is an error and the
program has had to shut down - so no driver ends up on my hard disk!
Installshield has given me one or two problemss in the past, usually for
cheap/free downloaded programs. However I have installed other pieces of
software over this weekend with no problems! I have tried to update
installshield (easier said than done!), and have looked and downloaded
the relevent engine from the installshield site with no benefit! I do the usual turn off the antivirus etc - no good. The worst thing is i sthat after contacting the supplier, I tried to install it on a 6 year old machine with win98 - and it worked!! Aaahh.

The other odd thing I have is a symbol for the tablet on my bottom left taskbar - which I cannot delete, nor can I activate.....help!

Is it posible to find installshield somewhere in case it is my system that is the problem? Any advice will be gratefully received

Thanks in advance

(I have a 2 year old Dell dimension 4550 with win XP, 2.6GHz and ! mb RAM )