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General discussion

I just dropped $900 Canadian on a very attractive HP L7

Dec 6, 2009 6:02PM PST

The install was an upgrade of Windows Vista, and I got the full Norton double set, Utilities and Internet Security 2010.

My problem is my ISP hasn't accommodated System 7 yet, plus I'd like to transfer files over from my old laptop pending System 7 functionality. Open Office and Mozilla and its mail client are the only ones that I'd like to transfer. Is this possible?

All the rest of the stuff on my computer is really specific to the old Acer 3620. Then I clean up the Acer and wrap it up for my son's Christmas, despite it being 3+ years old (actually he lent it to me when I became disabled).

Please note I am not trying to bypass anything for which I have had to pay, or have not already paid (Rogers Yahoo ISP connection for which I pay a monthly fee). I contacted Rogers Yahoo telephone help and they said basically "You're screwed until we figure System 7 out, which doesn't seem like good customer service to me, or even good business practice.

I am going to call Rogers and see if there is a newer Installation disk than the one I own ?pre Vista?. and try to pick that up today or get them to mail it.

Discussion is locked

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System 7?
Dec 6, 2009 8:08PM PST

Do you mean Windows 7 or something specifically called System 7? If the latter, what is that?

If you mean Windows 7 then I fail to understand why your ISP is having problems. They don't care what operating system you have and Win 7 should just connect to the internet like any other system. But you mention a 'newer installation disk'. What is that for?

No need to transfer Mozilla. Just download and install Firefox and Thunderbird onto the new system from http://www.mozilla.com/en-US/

Firefox bookmarks from the old system can be exported to some removable media, eg CD. DVD, USB stick or something similar, and your existing Thunderbird emails and profiles can also be backed up and transferred across the same way. Guidance about that here;
http://email.about.com/od/mozillathunderbirdtips/qt/et_backup_prof.htm

Mark

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Yes, Windows 7. See message to Bob Proffitt below
Dec 8, 2009 7:53PM PST

Give me a sleeping bag, a compass, pack and an axe and I'll survive in the woods. Give me a construction problem and some lumber and I'll fix it. Same thing with plumbing, electrical wiring, Audio visual set ups and most anything else. It's just computers that turn me into a wuss.

Problems are solved and I'm exploring my new computer and Windows 7. Sorry for the panic stricken post, but it was occasioned by a confusing and ultimately wrong message when I attempted to use the old Windows XP installation disc for the cable modem from my ISP.

I feel much better now, how are you?

Rob

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Cable modem?
Dec 6, 2009 8:10PM PST

I didn't require any setup CD for Rogers, Verizon FIOS, and other systems. What does this disk do?

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Yes, cable modem. Problems have since been resolved
Dec 8, 2009 7:36PM PST

by Tech Support. The solution was very simple, plug the cable from the modem into the machine, unplug the power cord to the modem, wait 15 seconds or so and plug the modem power back in. Then the whole thing operates in full Plug'n'Play mode, I just followed the prompts and all was well. Previously Rogers Yahoo supplied a set-up disc, with configuration files and other stuff I don't understand. When I tried my disc I got a message saying that this was the wrong way to do the setup. I read the Rogers site and became somewhat more confused, but part of that was that I was pressed for time at the time (so to speak).

Part of my problem is that I get intimidated and impatient, and fearful having spent money that I've dug myself a potential hole that requires more money to get out of. I'm much less fearful with other forms of hardware Audio, Video etc. but I've let myself be spooked by computers despite years of working with them, and even problem solving for other people.

Anyway this reply is being sent via the new HP Pavilion dv7 which is lovely. I have chilled out and am no longer panicking. Many thanks Bob.

Rob

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Glad you got it sorted out.
Dec 8, 2009 8:44PM PST

As OSs improve we find these sort of things get easier. I remember trying to get my old Win 95 connected to the internet and i had to go through hoops and loops to get it configured.

Vista and Win 7 seem to be much improved in this area.

Mark