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Question

I have UA40ES5500 model 40 inches samsung smart tv frSing

Aug 3, 2016 4:49PM PDT

I

Discussion is locked

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Clarification Request
I'm guessing it's locking up.
Aug 3, 2016 4:53PM PDT

Samsung had a recent glitch in they back end so be sure to call it in and ask them about it.

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Not recognize hard disk
Aug 4, 2016 6:06AM PDT

Hard disk is not locked but supports to other smart tv

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There was no hard disk in any Samsung TV so far.
Aug 4, 2016 8:23AM PDT

You may want to have this post removed so you can make a new post without errors or omissions.

For now my answer remains you work with Samsung directly.