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I have not had virus protection for 2 weeks HELP

by rain24 / July 15, 2005 5:32 PM PDT

I have been trying to install Norton Internet Security 2005 and it seems to install but when I get to the page where they want me to register I get this microsoft internet explorer message: Your current security settings prohibit running activex controls on this page. As a result the page may not display correctly. I can't get any further with the installation after that. What do I do? I have windows xp. I'm not sure if you need more info thanks for any help.

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by R. Proffitt Forum moderator / July 15, 2005 11:13 PM PDT

Symantec has their own support, but why go without? Try Free AVG from http://www.grisoft.com until they help you out.


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I agree
by Alan Copeland / July 16, 2005 3:42 AM PDT
In reply to: Try..

I switched to free AVG and within a week paid for the full version. I find it much more trouble free than Norton, and a long time ex-Symantec employee agrees that it is better, although he wouldn't admit it before his departure.

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To enable ActiveX...
by John.Wilkinson / July 16, 2005 3:03 AM PDT

The easiest way would be to see if a yellow bar appears at the top of your browser when you need to install the ActiveX control. If so, click it, and select the option to allow it to be downloaded/installed. (This is the default response if you have Windows XP's SP2 installed.)

If that doesn't work, try going "tools->internet options->security (tab)->custom level" and scroll to the ActiveX control part. Then select "enable" "automatic prompting for ActiveX controls" and "prompt" for everything else. Then try the site again, and you should be prompted to install the control.

Hope this helps,

P.S. During the install/registration process, make sure that your default browser is Internet Explorer, as some other browsers, such as Firefox, don't support ActiveX controls. Once you're done, you can make the other browser the default again.

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