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Question

I have internet acces in one browser only

by BVDC / January 30, 2016 8:47 AM PST

When I want to get connected to the internet I need to plug in the internetcable and when i open my browser I need to log in to the netwerk. once I did I can surf. But only with that browser. For example, if I logged in at the network using google chrome, I will be able to surf with chrome but not with internet explorer or any other program.
How can i connect to the internet, so my complete computer - so all of the programs - have internet acces instead of only one program?
Since i'm a student in a students flat i have no idea what kind of router or anything they use here and it's also impossible for me to change anything about the settings of the router.

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Clarification Request
(NT) what does ipconfig command show?
by James Denison / January 30, 2016 9:24 AM PST
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ipconfig
by BVDC / January 30, 2016 10:17 AM PST

this is what ipconfig shows me. I'm not sure if it matters but i have a windows 8.1 laptop
C:\Users\Marzena>ipconfig


Configurazione IP di Windows

Scheda LAN wireless Connessione alla rete locale (LAN)* 4:

Stato supporto. . . . . . . . . . . . : Supporto disconnesso
Suffisso DNS specifico per connessione:

Scheda LAN wireless Wi-Fi:

Stato supporto. . . . . . . . . . . . : Supporto disconnesso
Suffisso DNS specifico per connessione: station

Scheda Ethernet Connessione di rete Bluetooth:

Stato supporto. . . . . . . . . . . . : Supporto disconnesso
Suffisso DNS specifico per connessione:

Scheda Ethernet Ethernet:

Suffisso DNS specifico per connessione:
Indirizzo IPv6 locale rispetto al collegamento . : fe80::bd94:f331:881a:986a%3
Indirizzo IPv4. . . . . . . . . . . . : 10.97.10.51
Subnet mask . . . . . . . . . . . . . : 255.255.255.0
Gateway predefinito . . . . . . . . . : 10.97.10.1

Scheda Tunnel isatap.{445BE2CB-6402-41B7-A075-90225B66739E}:

Stato supporto. . . . . . . . . . . . : Supporto disconnesso
Suffisso DNS specifico per connessione:

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In English from google
by James Denison / January 30, 2016 6:10 PM PST
In reply to: ipconfig

Windows IP Configuration

Wireless LAN adapter Wireless Network (LAN) * 4:

Media State. . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix:

Wi-Fi wireless LAN card:

Media State. . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix: station

Ethernet adapter Bluetooth Network Connection:

Media State. . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix:

Ethernet Ethernet card:

Connection-specific DNS Suffix:
Local IPv6 address with respect to the connection. : Fe80 :: bd94: F331: 881a: 986th 3%
IPv4 address. . . . . . . . . . . . : 10.97.10.51
Subnet mask. . . . . . . . . . . . . : 255.255.255.0
default gateway. . . . . . . . . : 10.97.10.1

Tunnel adapter isatap. {445BE2CB-6402-41B7-A075-90225B66739E}:

Media State. . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix:
==========================================================
related to VPN tunneling, maybe find a solution.
http://superuser.com/questions/218278/how-to-remove-unwanted-tunnel-adapter-connections

Set your internet to only allow IPv4 and block IPv6. Your ipconfig shows it's not needed, you also have an IPv4 available, and I think that's what is causing the tunneling, which then seems to be causing the problem of one browser used at a time. Go retro to IPv4.

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ISATAP
by James Denison / January 30, 2016 6:12 PM PST
In reply to: In English from google
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no changes
by BVDC / January 31, 2016 5:15 AM PST
In reply to: In English from google

I completely disabled IPv6, but nothing changed... Also not after restarting the computer. Any idea what else it could be?

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did you run ipconfig /all again?
by James Denison / January 31, 2016 5:51 AM PST
In reply to: no changes

There may still be some tunneling setup on it. It looks to me like you are getting a standard IPv4 address from the school system, which would seem the problem is on your end. You said you entered a password?

I'm looking at this site and it seems the universities are using password protection similar to what dialup networking used.
https://it.umn.edu/internet-accounts-passwords

You make the connection using a browser to put in the password? If so, then it must go to an URL at the university to do that. Have you tried to use it for signing in on the other browser at same time? Likely can only sign in once and a second signin while already active is refused. If that's the way it's done, I doubt anything other than a router which can do that will suffice.

Maybe if you open each browser and put in the IP address and gateway in that particular browser settings, you can then also access the internet with it at the same time as the other browser. In Firefox it's under Advanced>Network>Settings.
I run mine on "No Proxy" but you could try settings on "system, user, and manual proxy".

Sounds like they use PPP over Internet. It's called "point to point", you can read on it here.
https://en.wikipedia.org/wiki/Point-to-Point_Protocol

My guess is, you will have to put a router on that line, have it connect, and then you can run more computers and more browsers on that router and the school system reacts directly only with the router and would be fine with that. I would borrow a router from someone first.

Also check with upper class-men or students there who may already know a way around it, especially when using a router.

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It works
by BVDC / January 31, 2016 6:16 AM PST

I tried it with a router and indeed, now it works! Thanks a lot for the help

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good for you!
by James Denison / January 31, 2016 6:27 AM PST
In reply to: It works

happy cruisin'!

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I suspect this is what you may be facing. Shibboleth.
by James Denison / January 31, 2016 6:25 AM PST
In reply to: no changes
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Any idea how to get Internet acces on every application?
by BVDC / January 31, 2016 7:00 AM PST

That's exactly what it is! Do you have any idea how I could get Internet acces to every application just by logging in once? Because Google Chrome or other browsers ask me to log in and then that application gets Internet acces. But for example 'skype or 'vi

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Any idea how to get Internet acces on every application?
by BVDC / January 31, 2016 7:07 AM PST

oops, i clicked on submit a little too early... So, I was saying:

That's exactly what it is! Problem is that Google Chrome or other browsers can ask me to log in and then that browser gets Internet acces. But for example 'skype' or 'virtual router' are not able to ask for the login information. So it's impossible to get those applications connected to the internet... Any idea how to solve that problem?

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I don't use Skype
by James Denison / January 31, 2016 12:39 PM PST

All Answers

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Answer
Since it's not a normal network
by R. Proffitt Forum moderator / January 30, 2016 9:26 AM PST

You need to ask the IT support what's going on.

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