Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

I have been having issues with staying connected

Nov 7, 2012 10:42AM PST

I have been having issues with staying connected to the internet. Every other pc or game system has no problem but my pc. When i went to the Network Map it shows my pc and at the bottom there is this other divice that I have NEVER seen before and it says it can not be placed in the map. Then if i click on it i get a message telling me "Check the spelling of the name. Otherwise, ther emight be a problem with my network. TO try to identify and reslove network problems, click Diagnose. So i did and then it tells me theres all kinds of problems with my moden adn so on.. I dont kow where it came form and I dont know how to get rid of it cause no matter what i click on it wont take me there. I believe that this is the reason I dont stay connected because it is trying toconnect that other divice. Can someone please help me. This just started in August before that I had absolutly no problem with my computer.
Thank You

Discussion is locked