Samsung forum

Question

I have an LN32C450E1D 32" LCD TV that keeps turning off.

by MaryAnneConboy / January 26, 2014 12:15 PM PST

I recently added a DVR, that had a broken hard drive after 3 days. I got another DVR and Comcast installed it. After a few days, the TV kept shutting off. Now, I have nothing but a black screen. Ideas anyone? The DVR is still recording the programs I selected but I can't watch them. That indicates to me that the DVR is not the problem. I have a smaller Samsung TV that I could try out to see if the problem is the 32" TV.

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Clarification Request
Re: I have an LN32C450E1D 32" LCD TV that keeps turning off.
by Samsung_HD_Tech Samsung staff / January 29, 2014 10:56 PM PST

Hi MaryAnneConboy,

Sorry to hear this. Have you tried the DVR on any other ports on the TV? Can you still see the TV menu?

Regards,
HD Tech

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32" LCD Samsung TV
by MaryAnneConboy / January 30, 2014 4:56 AM PST

I did not try other ports. The TV screen was entirely black and there was no indication that there was any power despite the fact that the TV was plugged in. The TV was purchased in June 2010 and it seems premature that it would die like this. I was able to switch to another Samsung TV and at least now I can use the DVR. The Comcast technician was wonderful and spent a long time here, but there was nothing happening with the TV itself.

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Re: 32" LCD Samsung TV
by Samsung_HD_Tech Samsung staff / January 31, 2014 1:27 AM PST
In reply to: 32" LCD Samsung TV

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