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Question

I Have a HP mini 110

May 6, 2012 10:11AM PDT

that can not access the internet. The person who had it before used to access the internet through cricket jump drive. I have been told I need a Driver Utility installed. Please direct me. It wont pick up wii fi.

Discussion is locked

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Answer
More info to add to the above post
May 6, 2012 10:21AM PDT

WLAN disabled, Bluetoothe disabled it shows that on the tray at the bottom right. So how do I enable? could that be the problem?

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Answer
The HP mini should have some wifi on/off button.
May 6, 2012 11:19AM PDT
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It doesnt work
May 7, 2012 1:41PM PDT

I tried it and it is not working.

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Then it's defective?
May 7, 2012 2:59PM PDT

Time to ask HP what to try next. My bet is they'll have you restore to factory. Be sure your files are safe.
Bob

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mini laptop
May 8, 2012 11:18AM PDT

is out of warranty, so I will probaly have to restore. It does say go into Device Manager, but I dont know what do in Device Manager to fix the internet.

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HP mini
May 8, 2012 1:46PM PDT

It sounds as if the person who gave it to you/sold it to you didn't ensure that all of the drivers were properly installed. I'm guessing you're running Windows XP on the machine. The Device Manager has a list of all of the devices that your computer has installed on it, including the items that may be giving you problems.

If there are exclamation points next to any of those devices, it means that there's a problem with the driver or the driver isn't installed. You can click on the device and click Properties to determine what the problem is. If the driver just isn't installed, then you can use a computer (that's working) or plug in an Ethernet cord to obtain it.

Additionally, you need to make sure that any other software isn't interfering with Windows connecting to the internet. If the owner before you used a Cricket adapter to connect, it probably had its own software to connect to the internet. You need to make sure that's uninstalled/disabled, but it should have been if he restored the computer before you got it.

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I unistalled the cricket adapter software.
May 9, 2012 4:36PM PDT

Yes its running windows XP. I went into device manager and there are no exclamation points. How to I restore back to factory settings oriinal owner did not do it before I purchased it.

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Review and check
May 10, 2012 12:14AM PDT
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Disk drive
May 10, 2012 7:56AM PDT

There should be a a restore function built into the unit, which would restore factory defaults.

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Where do I find restore button?
May 10, 2012 3:56PM PDT

From what I understand I am suppose to enable in BIOS, but I dont know how or where to do this at.

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Nothing but the HP mini 110
May 10, 2012 3:54PM PDT

was given to me. I joined the HP forum to see if someone there can help me.

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It's there
May 10, 2012 10:49PM PDT

The link I provided, shows at least 2 methods of recovery:

1) from HD partition
2) download and load from USB flash drive

Depending if you still have the recovery partition on your HD that should do. If not, then HP provides the necessary recovery files for same purpose. Within the manual on CH. 8, provides what you need to know. You will need access to at least 2gb flash drive(if using this method), again explained from manual.

tada -----Willy Happy

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well I messed up
May 13, 2012 12:15PM PDT

I tried to restore to a previous date to see if my problem was solved and I Now have another problem.I restored to an earlier date but now it needs password of original owner to let me get back in and I dont know it. I feel like giving up, but i hate doing that.

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The Windows password?
May 13, 2012 1:33PM PDT

That question comes up a lot and in about 5 minutes we reset it with NTPASSWORD (see google.)

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I dont have a CD rom in the mini
May 13, 2012 3:03PM PDT

Do have a flash drive one, but it seems a bit techy for me.

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Then less techy?
May 13, 2012 4:08PM PDT