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Alert

I have a caller claiming to be from micro soft support

Aug 26, 2018 10:33PM PDT

This person has a heavy Indian accent and he was aggressive and wanted to give me instructions to prevent hacking.
i told him I already had Trend program me and he told me these cannot prevent hacking and I told him I can get my daughter to help me.He wanted details of her work place and when I refused he became very angry and abusive I told him I did not want his support .At this stage I decided to cut off the caller.All these calls are generated by Indians.Where can I make an official complaint.

Discussion is locked

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Re: complaint
Aug 27, 2018 12:32AM PDT

There's no official place to complain in such cases. Just ignore, and in the future cut off earlier.

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Re: complaint
Aug 27, 2018 10:57AM PDT

I receive this call a coule times a month. I just say you are Scammer, and I have a question. What do you tell your family when they ask you what do you do for a living. Do you say "I am a skumbag scammer. I steal money from people"? This generall get's me a few "F" words hurled at me and a quick hangup.

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There are apps to at least block that
Aug 27, 2018 5:48AM PDT

number from ever calling again assuming it was on a cell phone.

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Unknown caller
Aug 29, 2018 2:30AM PDT

You can't complain officially but you can block his number.

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Re: complaint - by the numbers and some tips
Sep 6, 2018 10:16AM PDT

These scammers aren't very creative, but they do know one thing: a large percentage of the world's computers run on Microsoft operating systems. See this wikipedia article for more info. They are basically just trying their chances because say 1/600 falls for it but with robocalls they can make that many calls in 10 min. So its just a #s game they are playing and unfortunately people fall for it. I have an iPhone and I always block these numbers. Lately I have started making up funny voices to answer unknown numbers and they always hang up. Make a game of it and "spam" them back.

Also for every "Indian" making these types of phone calls there are people of all backgrounds. This particular situation they have an operation and the underpinning technologies to carry out their fraud. The new trend is to somehow obtain an open phone # to spoof from your same area code, which tricks people into thinking they are getting a call from a friend or a business etc. As scammers continue to evolve, there are more and more tools to fight back. I like to look up the # online and usually will see what others are saying about the number.

If its on your mobile there are some other things you can do to protect/detect this. This Verge article is a good one. I'll probably be talking with my carrier and finding another way to handle the elevated amount of spam and robocalls I receive.

I hope that helps,

heirofnone