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I have a big problem with yahoo messenger wont work right?!

by curt07 / July 7, 2012 12:34 AM PDT

Hello, I am using a Vista 32 bit, 2Gb ram,2 CPU at 1.9Ghz, G956 express chip set and the newest directx at 11 and I have Avast free anti-virus program. My yahoo messenger has always worked great for 5 years and now I can sign in and then it says you got mail. But when i click on mail link it opens a blank page and says Yahoo can not find the web page. and i rey to uninstall it and reinstall and same thing happens. Its driving mr nuts why the last 3 to 4 weeks i have not be able to use it. I hope some people can help me with this and give me easy to understand on what to do? thanks for all the help.

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All Answers

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What theres no one can help me with my messenger problem.
by curt07 / July 7, 2012 6:16 AM PDT

I already asked but theres no one there to help. Theres only a few ppl so no help there. Is it my IE9 causing yahoo messenger not to load up a page from a link on yahoo messenger or what?? I have gootten some good help here befor so why can't some one help me to figure out why all of a sudden i can't use yahoo messenger. I can't IM either. I ran my avast scan but it did not fing any thing wrong. I don't know enough about a softwaer problem to fix this. can any one help?? Thanks.

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Just A Couple Of Thoughts..
by Grif Thomas Forum moderator / July 9, 2012 3:53 AM PDT

First, because malware is a cause of many such things, I would download, install, update, then run BOTH of the free malware removal tools from the links below. Delete anything they find.


Super Antispyware

If that doesn't fix the issue, then make sure any add-ons to Messenger, if installed on IE9, are enabled.. Open IE9, click on "Tools" in the upper left, choose "Manage Add-ons". It's also possible you have an add-on that is faulty.. "Disabling" them all might also help Messenger working again.

Hope this helps.


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