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Question

I Have A Android that wont stop sending me an error

by Mar 9, 2013 9:15PM PST

I Have An Samsung Android Galaxy and it wont stop sending me error that says (Sorry) Process com.android.phone stopped unexpectedly. Try Again).. And i do not know how to get rid of it.. Can some Please Clean This..

Discussion is locked

5 Posts
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Answer
i suggest...
by Forum moderator Mar 9, 2013 9:47PM PST

....that you do a hard reset of the phone which essentially resets the device to the factory defaults. If possible, try to synch the phone with your computer so that you don't lose phone contacts, downloads, music, pictures, etc. Hopefully you have that already stored on an SD memory card. Hope that helps.

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I agree.
by r. proffitt Forum moderator Mar 10, 2013 5:00AM PDT

I want to add that this error was encountered when folk updated the OS and restored from some backup. The hard reset clears those files and it works again.
Bob

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Thnkx
by Riissa21 Mar 10, 2013 6:57AM PDT

And i Actually Reset it 3 times didnt work

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Android
by Riissa21 Mar 10, 2013 6:56AM PDT

i reset the phone 3 times already still wont go away

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At this point it needs service.
by r. proffitt Forum moderator Mar 10, 2013 7:02AM PDT

Too bad there was not more story here. One time the story was they installed some other Android version and they had to go to the counter to have them restore the phone.
Bob

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