I'm very sorry for any inconvenience this may have caused you. Here's the thread where you can get details on setting service up: http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/
I have read on the web that this is a pretty common problem with these tvs. Alot of people are getting a one time repair through Samsung to fix the defective dmd chip. How would I be able to find out if I could get the same service?