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General discussion

I get the blue screen even after reinstalling vista

by Rammstein420 Jul 27, 2008 4:28PM PDT

After it starts back up the problem solution thing gives me this info.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000047
BCP2: 81643B6D
BCP3: 8AF6380C
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini072908-01.dmp
C:\Users\Kyle Brandtjen\AppData\Local\Temp\WER-53789-0.sysdata.xml
C:\Users\Kyle Brandtjen\AppData\Local\Temp\WERC5E.tmp.version.txt

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Discussion is locked

5 Posts
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Usually means the hardware.
by r. proffitt Forum moderator Jul 27, 2008 10:50PM PDT

One poorer home builder learned about the BIOS versions (do matter) as they found the BIOS didn't know what voltage to set and after some dozen posts here we dug it up.

It never appeared to sink in even later as they didn't install the latest version.

Looking at your post you didn't share what machine this was. Can I ask why?
Bob

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the system i am having trouble with is the fx7020
by Rammstein420 Aug 1, 2008 5:43AM PDT

the system i am having trouble with is the fx7020

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And my bios version is _____ (fill in the blanks)
by r. proffitt Forum moderator Aug 1, 2008 11:54AM PDT

My RAM is from http:_________ and is product number _______ with the BIOS setting the RAM voltage to __.__ Volts.

Your issue rings a bell. Now we need to play along.
Bob

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my computer is...
by Rammstein420 Aug 1, 2008 1:57PM PDT

I do not know where my ram is from either than it is ddr2 dual channle. my mother board specification website is http://support.gateway.com/s/MOTHERBD/Shared/4006254R/4006254Rsp2.shtml
. I tried device manager but couldnt find any information about it (i cant find much info on any of the parts i have either than the fact that it is there.) The product number is unknown as well (the manual has been misplaced) as for the voltage i think i could find out with my computer i just dont know how.

My RAM is from http:_________ and is product number _______ with the BIOS setting the RAM voltage to __.__ Volts.

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First the whip.
by r. proffitt Forum moderator Aug 1, 2008 11:18PM PDT

You can save a few back and forths by sharing make, model up front.

http://support.gateway.com/s/MOTHERBD/Shared/4006254R/4006254Rnv.shtml is the current BIOS and drivers but since we never get the OS going we are stuck with possible bad hardware, someone tinkered in the BIOS, things are plugged into the USB ports (you are not telling everything yet) or the Vista is not what came with the machine (you haven't told that as well.)

Given Gateways has not issued a BIOS this leaves us with:
1. Bios tinkering. Fix: Use the defaults.
2. USB devices. Fix: Unplug all that are not needed to boot up.
3. Bad RAM. Fix: Try one stick or the sticks that came with it.

Failing this the machine looks to be under one year old and if so you should just call it in.
Bob

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