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General discussion

I.E. 404, but still connected to net

Jun 29, 2004 4:37AM PDT

Recently when surfing I will get 404 messages at every site I try to visit, however I always listen to a local radio station when on the computer and the direct stream continues, and I will still be able to check my email and use other net based services. Why is I.E. crapping out on me???

Discussion is locked

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Re: I.E. 404, but still connected to net
Jun 29, 2004 4:48AM PDT
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Re: I.E. 404, but still connected to net
Jun 29, 2004 10:04AM PDT

I could give the the URL as it is every website that I go to. As soon as I reboot the computer, I can again connect to the desired webpages with no problems. I though it was my cable internet provider but they assured me that it is not them as I am still able to get internet radio broadcasts and email services.

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I have the same issue
Jul 16, 2005 1:23AM PDT

I have the same problem as kd7yr - except it also shows up when I use Firefox as my browser (different error, though: Operation timed out when attempting to connect with <whatever url>. I can browse for a few minutes, them it stops. I have to reboot to continue. My other machine works fine. I didn't have the problem with dial-up, just since I switched to DSL. I cleared the cache, re-set the cache size, checked firewall settings, ran anti-spyware, ran Registry Mechanic, scanned for viruses, ran disk cleanup and defrag. It's been driving me crazy for weeks!

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Time for a call to your ISP.
Jul 16, 2005 1:52AM PDT

Since your internet connection has failed, it's time to use your support.

-> Your post is far too light on details about your network, router and more.

Bob

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ISP Says it's local
Jul 16, 2005 2:07AM PDT

I've called the ISP, they say it's a local problem. I'm using Qwest DSL with an Actiontec modem/router. I've tried both wireless and ethernet networking- the wireless seems to fail a little sooner, but not much. Is there a time out setting for internet connections? The problem seems worse when it is attempting to connect to a site that requires a search - such as Google, Ebay, or a news site.

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Not the same issue?
Jul 16, 2005 2:23AM PDT

I reread your post and it wasn't clear that it worked, then failed. And when I asked for more details, you posted very little.

But there is a router in the brew so the first question is... IS THE FIRMWARE IN THE ROUTER CURRENT?

Next up, try WINSOCKXPFIX since MALWARE loves to mess with the settings.

Bob

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Thanks!!
Jul 16, 2005 10:56AM PDT

I'm not sure which action did it, because I did both (I'm pretty sure I updated the modem's firmware when I installed it). Anyway, it worked!

Thanks Bob

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That's what matters.
Jul 16, 2005 1:06PM PDT

If WINSOCKXPFIX helped, it shows that some spyware or malware was on your machine. Consider using the usual tools like spybot and adaware as a first line of defense.

Bob

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Re: I.E. 404, but still connected to net
Jun 29, 2004 10:50PM PDT

1. Please note that just above the text editor (where you enter a question on the forum) is the following paragraph, and if certain information is not present in your question, our reply may not be of much help:

Tip: If you are asking for help to troubleshoot a computer-related problem, please be sure to include all the necessary information (ie: operating system, model number, hardware, software, etc) that will help others identify your problem for a speedy resolution.

2. Iexplore.exe is basically a wrapper program for two browser ActiveX controls: Shdocvw.dll (also called the WebBrowser Control) and Mshtml.dll which provide all of the functionality of the browser. Embedded within Shdocvw.dll and certain other ?.dll files are several informational HTML pages. These pages are stored in this way to reduce the number of files actually included within an Internet Explorer package to prevent the need for IE to maintain HTML files and to provide certain error messages during its use. To access the HTML pages, the res:// (resource) command is used with an ?.dll file name and the name for the HTML page to be loaded. The res:// command will load an HTML resource from a specified ?.dll file. Messages of this sort either are specified in the following two registry keys as an example. Users may even edit the key information contained prior to the last period and following the last back-slash in these example to cause the displayed information to be anything they want:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\InternetExplorer\AboutURLs

HKEY_CURRENT_USER\Software\Microsoft\InternetExplorer\Main


res://shdocvw.dll/navcancl.htm - an information page appears when the user gets a failed connection to a URL. The many types of connection errors include proxy server errors and invalid URLs (Action cancelled)

res://shdocvw.dll/offcancl.htm - an informational error appears when the user tries to view in offline mode a page that is not available in the cache (Action cancelled)

res://shdocvw.dll/dsnerror.htm - an informational error appears when a connection to the Web has been broken or URL address cannot be resolved (Cannot find server or DNS Error Internet Explorer)

Note: URLs of this sort may be typed in the Run line, or Address bar to open the resource provided the same operating system is used.

a. Technically, these types of reported messages -- particularly if they are simply a notice in the Status Line of the browser, are not indicative of finding a solution since it's nothing more than an IE page rendering, such as the "IE's friendly 404 error - The page cannot be found!" page (click to see a screen shot) that everybody is familiar with.

b. A possible solution would be to click Tools, Internet Options, Programs, and then click Reset Web settings to see if the anomaly gets repaired. Clicking this resets the default Internet Explorer settings for home and search pages and prompt to make IE the default browser. It only resets these settings if another browser had been installed after IE and that browser has changed them.

Note: However, be aware that the article [Q325192] discusses and describes know issues that may occur after installing certain Updates to Internet Explorer or Windows. Please review the content of this article to see whether there is an issue concerning the cumulative security patches for Internet Explorer that are documented in Microsoft Security Bulletin MS03-032 (822925) or MS03-040 (828750) that may cause an "HTTP 404 - File not found" error message when you try to visit Web pages that are opened by JavaScript functions in frames or in windows.

3. Download and use "IEFix" - a general purpose fix for Internet Explorer (Win 98/ME/2000/XP):

a. Registers Urlmon.dll, Mshtml.dll, Actxprxy.dll, Oleaut32.dll, Shell32.dll, Shdocvw.dll, [Q281679].

b. Refreshes Internet Explorer using IE.INF method. Note:

"Unable to Install Internet Explorer 6 on Windows XP (Q304872)"

"How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP (Q31837Cool"

c. Initiates "SFC /Scannow" (Win2K&XP), [Q310747].