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Question

I down loaded Ashampoo

Jul 6, 2011 2:01AM PDT

it ,not being from the technology age,I'm a quite bit older than that,how do you program it and not have it damage my new laptop and well,basically how do I use it.
Would appreciate any and all help because when I opened it up ,It was all so confusing to an old geezer like me,and I truly can not afford to damage this new laptop as I live on a fixed income.Thanks in Advance,
Dave

Discussion is locked

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Answer
My advice
Jul 6, 2011 6:55AM PDT

and that of many of the usual helpers here, "Please, DO NOT USE IT!".

Such registry cleaners and registry/system optimizers often cause more problems than they solve.

You are best uninstalling it without touching it, and solving any problems yourself, or asking in forums like these for assistance.

Mark

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thanks tons
Jul 7, 2011 2:09AM PDT

only reason I downloaded it was it was touted by cNet,which I trust.
In fact bought this particular lap top because of cNet.
I'm going to delete it right now,thank you so very much.
Wow,glad I asked first,
ol'geezer

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I understand
Jul 7, 2011 5:28AM PDT

There will always be software offered through Download.com that we would otherwise wish wasn't.

I know that many people use these Optimizer software utilities and have no problems with them, and it is difficult to argue against that. But we find reports in these forums where users have been presented with problems after running registry cleaners and the like, and so we get a skewed view of them.

What we seem to see is this. Users who are inexperienced with computers use these applications but do not know, or are not aware, of what the apps are actually doing. A wrong move here, an incorrect change there, and a good, working, system can become unbalanced. Users who have more confidence in their computers find they do not need such utilities.

On a new system, (you said you have a new laptop), it should be running in tip-top performance right out of the box, and so there is no need to employ registry cleaners or system optimizers anyway.

Feel free to return and ask more questions whenever you like. You may want to post in our Computer Newbies forum if you find you need advice and help.

Good luck.

Mark