But have you tried scanning? Grif has some good advice here. http://www.cnet.com/forums/discussions/how-to-remove-pup-option-603542/#post-f742c795-5881-433b-a29b-6d758efe5cd3
Let me just explain it step by step.
My laptop has been working just fine for the longest time and even last night there was nothing wrong with it. Now suddenly today, there were two new desktop icons I cleared out as well as whenever I opened the Internet, countless ads would come up everywhere and every link I clicked redirected me to the same website. I read through a booklet and fixed that issue, but it seems to have created another one. One I don't know how to fix without having those ads come up again.
I open up Internet Explorer and it automatically goes to my Google Homepage with my account already logged in, same as it always has. But then I'll go to click the apps icon to go to Google Drive and it won't open, not even a loading symbol.
If I go to my favorites list and click a website like YouTube, it will go to the website no problem. I'll type something in the search bar like nothing will drop down. I click search and it brings me to results, but when I click the video it won't play. No comments will show. I click "show me" and it won't open.
I have no idea what's going on and it's very irritating since its preventing me from doing a lot of work I need done. Is there something I can do to fix this on hand?