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Question

i cant open my wifi ..

Jun 5, 2012 3:04AM PDT

when i turn on my wifi, it always said 'unable to scan the network'. how can i fix that?

Discussion is locked

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Clarification Request
Need more information.......
Jun 9, 2012 1:08AM PDT

At least identify what phone, what type of wifi router you have for troubleshooting help. Have you ever been able to connect? Were there any recent changes to the phone or the router?

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Answer
Most of the time you make this a warranty issue.
Jun 5, 2012 5:56AM PDT

Have them demo it working or just send the device back.
Bob

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Answer
update OS
Jun 8, 2012 9:13PM PDT

Update your OS. Most likely, the issue will go away.

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Answer
i cant open my wifi ..
Jun 10, 2012 2:18PM PDT

Turn off your wifi router and start again. If you have one more device try connect it to the same router. If it connects then the problem is with your device.