I cant get my blu-ray connected to the internet

Hello everyone i have a samsung blu-ray player (BD-C5500T) that I want to connect to the internet so I can use netflix. I live in Canada and using shaw as my provider. I tried to connect my player and when doing the network test everything passes until i get to "Internet service test" at which point i get an "the http port is disabled". I tried everything that I could, I tried intering the IP/DNS addresses manually to no avail. I also tried connecting my player directly to the modem (a Motorola SB5102 cable modem) and at which point it fails at "gateway ping". I am using a D-link 802.11 wireless router but i have my player connected wired via a eathernet cable. I am out of ideas. I even updated the firmware to my blu ray player to no avail. Any help would be greatly appreciated as I am a total newbie at this and can't find a solution. Thank you kindly in advance!

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Clarification Request

Any firewall will be a problem. Look in the Cnet Networking forum for the Samsung Owner's start here post.

The direct connection usually fails for the reason we forgot to power cycle the cable modem.

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(NT) Thanks Bob
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Thanks Bob

Thanks for the link I will have a look! It must be a firewall setting from Shaw itself perhaps? Since I am trying it direct to the modem, i couldn't imagine it is a settin on my comp right? I also tried to power cycle the modem but that didn't work either. I manually entered the IP address, subnet mask, gateway and DNS which I found under my network settings in the computer and that didn't work either. I'll have a look at the link you gave me!

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Since you were able to update the fireware which...

means the internet connection was ok. Have you ask Netflix for help? As for my own experience, my Samsung almost installed itself, it was so easy. Here's what I did. I joined Netflix using my computer, then I hookup the Samsung and turned it and netflix on. It gives me some activation numbers which I enter through the computer. That was it.

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Thanks Ahtoi

Thanks Ahtoi,

I upgraded my software via a USB flash drive without connecting to the net. My problem is that the network test fails at the internet connection so I can't get into the net at all through my player. I will try joining netflix first and doing what you did and see if this works. thanks for your advice!

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