Computer Help forum

General discussion

I can't run itunes in my new HP DV6 laptop

by zanylab / January 13, 2010 5:03 PM PST

Can anyone tell me how I can get iTunes on my HP DV6. I can download the program but the message says: the program encountered errors before iTunes could be configured. I tried to disable the Firewall but this did not make any difference.

Does anyone have a solution to the problem.

Discussion is locked
You are posting a reply to: I can't run itunes in my new HP DV6 laptop
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: I can't run itunes in my new HP DV6 laptop
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
by jeff_windows_team / January 14, 2010 2:02 AM PST

What version of iTunes is it and what is your OS?

Might also want to look into the Windows Installer Cleanup Utility...

Collapse -
I can't run itunes in my new HP DV6 laptop
by zanylab / January 15, 2010 11:05 AM PST
In reply to: info

I was trying to download the latest version of iTunes (9 i think). The operating system is Vista.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!