That link you gave, www.download.cnet.com fails for me.
Have you tried http://www.download.com ?
That link takes you to http://download.cnet.com/windows/?tag=replyPopup%3breplyForm but it should still work.
Tell us what happens when you click either.
Mark
Each time I try to go to the download web site. It's just a blank page. I've tried searching for a product and it be on that site so it would take me there and still a blank page. No error. I typed in the full address. www.download.cnet.com . I've accepted cookies and added the web site to allow list. I don't know what else to do. Any help would be greatly apprieciated. This is a brand new HP laptop. Running Windows 7 and IE 8.

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