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General discussion

I Can't find a number for help from Cnet

by xguy03 Feb 1, 2013 2:23AM PST

I received an email from Cnet yesterday with a special price about some earbuds. They were from MEElectronics and I purchased to sets via Paypal. I usually receive a confirmation from Paypal when I order and did not. I did however received an order confirmation from MEELectronics. I can not find a phone number for cnet and now wonder if it was some scam from this other company.

Does anyone know the number or at least an email address?

Thanks, Tony

Discussion is locked

2 Posts

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Earbuds

by jchaikin CNET staff/forum admin Feb 8, 2013 1:53AM PST

Hi Tony

As long as you received the confirmation from MEElectronics you should be good to go. Usually when I pay a merchant with my PayPal account, I only get confirmation from the merchant. Although PayPal might also send out confirmation as well (the transaction should show on your PayPal account). If you would kindly email us at 'exclusives@cnet.com' we can keep tabs on this and make sure everything goes smoothly. We have a long relationship with the folks at MEElectronics and they are very good at taking care of any issues, so please don't hesitate to let us know if you need any assistance.

Best regards
Jon Chaikin
CNET Exclusives Team Member

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Further to that,

by mrmacfixit Forum moderator Feb 8, 2013 8:50AM PST

PayPal should always email you with information on the transaction.

P

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