Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Resolved Question

I broke my settings app.

Apr 20, 2018 2:32PM PDT

Hello I have a Samsung Galaxy Express Prime 2. I recently was messing around trying to manually update apps on my phone. I tried to update my settings app with an apk of the Samsung settings app. Once I installed it I could not open my settings. I cant access wifi, bluetooth, factory reset, or anything in settings. I keep getting a pop up saying Settings has stopped and there is a button saying restart it, but it never works. I cant even factory reset it because it is in settings. If anyone knows how to delete the app or reset my phone another way it would greatly help. Thanks!

Discussion is locked

Dopeyplayz has chosen the best answer to their question. View answer

Best Answer

- Collapse -
Alternate Factory Reset is next.
Apr 20, 2018 2:41PM PDT
- Collapse -
Thank you so much!
Apr 20, 2018 7:27PM PDT

Thanks for the help! It worked and now I can access my settings! Have a great day/night!