billysaccord90,
AS a moving out gift i was give money to order ht-c6930w. i made an order on Video & Audio Center at amazon.com. i had to upgrade the firmwire tot watch a dvd i didn't have the internet hook up yet so i went to my parents house and download the firmwire update for ht-c6930w on usb when i try to install it. it says it doesn't match my model. but that is the model i brought once i got the internet hook up and did on upgrade online it says i have the model ht-c6500w and also when i hook up everything and turn it on... it was already set up i have to do a hard reset to change to factory