..label it as a malware/spyware program and will attempt to remove it. (Click HERE for "iambigbrother" Information) As a result, depending on the antivirus and spyware tools you're using, they could be causing a conflict.
That said, ANY major software needs to have good support..I can find no support at their site EXCEPT for an e-mail link to contact them...If they aren't contacting you after you've e-mailed them, I'm not sure I'd keep the program on the computer.
Hope this helps.
I installed iambigbrother on my son's computer. He has a P3 IBM Thinkpad that is running windows XP Pro. The company claims that the program will not slow down the computer, but that was not the case.
The problem is complicated to describe, so bear with me...
When I type, every 3 seconds it seems like the computer is freezing up or pausing. I type, but the letters that I am typing do not appear on the screen. They will catch up every second or two, but every three seconds, it does the same thing.
I am sure this is happening because the computer is recording the key strokes and may need time to "catch up."
Is there anything I can do to remedy this? I have tried contacting iambigbrother for help or a refund, but they will not answer.
I need the key logger on the computer because he attends "virtual school" and I want to make sure I can monitor his internet use very closely as far as who he is communicating with. He is only in the 6th grade and I need to keep him as safe as possible while he is online.
Any alternate suggestions for key loggers would be appreciated, as well as advise on how to fix iambigbrother.