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General discussion

Hyperlinks in Email not working

by SnowBlossom1062 Jun 23, 2010 9:56AM PDT

I have Windows 7 on my computer. With IE8 as the default browser. I use AOL for my E-mail provider. For the past two days, the hyperliniks in my e-mail don't work when I click on them. I have the e-mail settings set to allow hyperlinks to work. IE8 is set to the default browser. I do have firefox also on the computer. But, removed it to see if that was maybe causing issues. No change.

I re-installed the software for my mouse. Thinking maybe it became corrupted. No change.

The computer is an emachines.

I thought of reverting back to IE7. But, not sure how to go about removing IE8 from the computer. And, where to find IE7 to download.
Could IE8 be the problem???

Thanks,Marcie

Kasperskys says there are no virus's detected. Computer scan says everything is running as it should be.

I'm not computer smart. So, keep suggestions in "laypeoples" terms please.

Discussion is locked

2 Posts

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You do realize

by Jimmy Greystone Jun 23, 2010 10:33AM PDT

You do realize that by clicking on links in emails, you put yourself at significantly higher risk of attracting spam, malware, and other unwanted pests, right? And using IE is not doing you any favors either.

I will also say, this has absolutely NOTHING to do with the software for your mouse. It's far more likely something to do with AOL's shoddy software. You'd be well advised to do at least three things.

1: Migrate away from AOL, and the sooner the better

2: Stop clicking on links in emails

3: Stop using Internet Explorer as your primary browser, or at all even

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Try a recent discussion.

by r. proffitt Forum moderator Sep 6, 2012 12:17AM PDT

They installed Chrome and let it be the default, then back to IE and let it be the default and it worked. My thought is their use of registry cleaners or settings in the security but in short, this is a security risk. YOUR CHOICE to try what others did or to try the old fix of file association fixes for .HTM and .HTML.
Bob

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