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General discussion

Hyperlink failure in Outlook

Jun 30, 2005 2:09AM PDT

I an running Outlook 2003 on an XP machine. Messages containing hypelinks to web sites are freezing Outlook when they are clicked. E-mail address links work fine.

Ideas?

Discussion is locked

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Start with IEFIX.
Jun 30, 2005 3:21AM PDT

Look up IEFIX and note what it does.

Next consider any EMAIL plugin (norton, avg, other) and test drive without it.

Bob

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Thanks
Jun 30, 2005 7:17AM PDT

IEFIX seems to have done the job.

Thanks.

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Still problems
Jul 6, 2005 1:03PM PDT

I followed your advice and used IEFIX, which solved the problem with bad hyperlinks, at least temporarily. I went the addon route, but nothing seemed different, hyperlinks in Outlook would not work until IEFIX was run. They would work for a while then stop again. After several repeat uses of IEFIX, it seems that that part of the problem has lessened, but I still can't open an html document from a folder. Is this still an IE problem and is reinstalling IE the solution?

Thanks

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When you say
Jul 6, 2005 9:20PM PDT

that you cannot open an html document from a folder, can you give more details?

What do you mean by a folder?

Do you have any problems opening links from within web pages as you surf, eg any of the links to other forums here on the left hand side? What about links in your favorite folder?

Do you get any error messages?

Mark

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Since IEFIX fixes it and then it breaks, then...
Jul 6, 2005 9:28PM PDT

Something is breaking it. Common causes are other tools a person uses such as "repair tools." Another common cause is spyware.

Bob