Are you following the steps on Page 12 of the manual? Is there any step that doesn't seem to work?
Have you tried changing the sound field mode? (Listed on Pg. 15)
I just bought the above product but the wireless subwoofer is not working. The LED indicator is steady blue but not sound is coming out of the subwoofer.i checked the settings plus i followed the trouble shooting/ 4 steps procedure many times but still nothing. Could you please advise me?