Hulu has yet to make content available on the App - I attempt every week, and I'm set up to be contacted when it will be available, hence the lack of setup instructions yet. Since they own the rights to their content and their program, the letter is correct. We don't know. The only suggestion I can make is to contact Hulu directly.
Here is my Hulu plus saga. I was excited to hear the announcement that you could watch Hulu plus on Samsung blu-ray players, so I bought a BD-C6500. After waiting 6 weeks to get my invite for Hulu plus I was told it could only be viewed on a 3-D blu-ray player. Thanks to the generous return policy of Best Buy I traded up to the BD-C6800, only to find that I still couldn't watch Hulu plus. After phone calls for both level 1 & level 2 support and several e-mail exchanges I finally received this e-mail below. This is not a joke. Apparently Hulu plus is available, but no one at Samsung knows how to make it work. Is Hulu plus via Samsung blu-ray just an urban legend? I saw a review on cnet, so surely someone knows how to make it work? I appreciate any help here. Right now I feel like I wasted $250 on the player and $10/month on Hulu plus. Here is that lovely e-mail.
Thank you for contacting Samsung Electronics.
With reference to your email we understand you want to want to know regarding the Hulu plus.
As per our records Hulu Plus is available but we have no information on how to setup Hulu Plus on your
player. It may take some time for the information to be released.
If you need any further information, feel free to contact us.
Samsung Online support."